Terms of service

Terms of Service

By visiting our website or purchasing from our store, you agree to the following Terms of Service. Please read these terms carefully before using our website or placing an order.

Online Store Terms

You must be at least the age of majority in your state or province of residence, or have permission from a parent or legal guardian, to make a purchase from this website.

You may not use our products or website for any illegal or unauthorized purpose.

Products & Availability

We make every effort to display our products, colors, textures, sizes, descriptions, and images as accurately as possible. However, colors and appearance may vary slightly depending on your device, lighting, or monitor settings.

Hair is a natural or manufactured beauty product and slight variations in texture, color, curl pattern, length, or appearance may occur.

All products are subject to availability. We reserve the right to discontinue, modify, or limit quantities of any product at any time.

Pricing

Prices are subject to change without notice.

We reserve the right to correct pricing errors, product descriptions, promotions, discounts, or other inaccuracies that may appear on our website.

Orders

We reserve the right to accept, decline, or cancel an order at our discretion.

An order may be canceled or refunded if:

  • An item is unavailable

  • Fraudulent activity is suspected

  • Incorrect pricing or product information was displayed

  • We are unable to fulfill the order

  • Payment cannot be verified

Customers are responsible for providing accurate billing, shipping, and contact information when placing an order.

Payment

Payment must be successfully completed before an order is processed.

By submitting payment information, you confirm that you are authorized to use the payment method provided.

Shipping

Processing and shipping times are estimates and are not guaranteed delivery dates.

We are not responsible for delays caused by shipping carriers, weather, holidays, incorrect addresses, or other circumstances outside of our control.

Customers are responsible for entering the correct shipping address at checkout.

Please review our Shipping Policy for complete shipping information.

Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

For sanitary and hygiene reasons, certain beauty products may not be eligible for return once opened, used, worn, installed, altered, or otherwise removed from their original condition.

Please review our Return & Refund Policy before completing your purchase.

Product Use

Customers are responsible for following all product instructions and using products as intended.

Discontinue use of any cosmetic or body-care product if irritation or an unwanted reaction occurs.

We are not responsible for damage caused by improper use, improper installation, improper storage, chemical processing, coloring, bleaching, cutting, or alteration of hair products.

Promotions & Discount Codes

Promotional offers and discount codes may be subject to additional restrictions.

Unless otherwise stated:

  • Discounts cannot be combined

  • Discounts have no cash value

  • Promotions may end at any time

  • Previous purchases are not eligible for new promotional pricing

Intellectual Property

All website content, including our business name, branding, graphics, photographs, product descriptions, logos, designs, and original content, may not be copied, reproduced, distributed, or used for commercial purposes without permission.

Prohibited Uses

You may not use this website to:

  • Commit fraud or unlawful activity

  • Submit false information

  • Attempt to interfere with website security

  • Copy or misuse our intellectual property

  • Transmit viruses or harmful code

  • Harass, abuse, or harm another person

Third-Party Services

Our website may use third-party services, including payment processors, shipping carriers, social media platforms, and other service providers.

We are not responsible for the actions, policies, availability, or services of third-party companies.

Limitation of Liability

To the fullest extent permitted by law, we are not responsible for indirect, incidental, or consequential losses resulting from the use or inability to use our website or products.

Nothing in these Terms is intended to limit any consumer rights that cannot legally be excluded.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes will become effective once posted on our website.

Continued use of the website after changes are posted constitutes acceptance of the updated terms.

Agreement

By placing an order through our website, you confirm that you have reviewed and agree to these Terms of Service, our Return & Refund Policy, Privacy Policy, and Shipping Policy.